Find Answers to Your Questions

Upon purchasing a course from Mindcloud.com, your login credentials are displayed on a web page immediately after the transaction. In addition, we send a duplicate of this information to your registered email address.

1. Check Your Inbox: Inspect your main inbox for an email from Mindcloud.club.
   
2. Check Your Spam Folder: If you don't see the email in your main inbox, it may have been marked as spam. Review your spam or junk folder for an email from us.
   
3. Email Address Typo: If you still can't find the email, it's possible that there was a typo or error in the email address you provided during the purchase. This could prevent our communication from reaching you.
   

In the event that you can't locate the email or if there was a typographical error in your email address, please don't worry. We're here to help you restore your course access swiftly.

Contact us directly at hello@mindcloud.club, detailing your issue. Our responsive team will assist you in retrieving your access credentials as soon as possible.

Remember, your learning journey is our priority, and we're committed to making your experience with Mindcloud.club as smooth and fulfilling as possible.

Absolutely. At Mindcloud.club, we understand that every course might not meet everyone's expectations. Therefore, we have a 100% satisfaction guarantee policy.

If you find that the course does not align with your learning goals or expectations within the first 14 days following your purchase, we offer a full refund. We believe in the value of our courses and your right to the best possible learning experience.

To request a refund:

1. Email Us: Send an email to hello@mindcloud.club detailing your refund request. Please include your purchase details and the reason for dissatisfaction if possible - your feedback helps us improve.
   
2. Wait for Confirmation: Our Customer Support Team will process your request promptly and issue a full refund.
   

Remember, your satisfaction is our top priority at Mindcloud.club. We're committed to delivering quality learning experiences that meet your needs and exceed your expectations.

Unlimited time, whenever you want. You can take your time and take lessons when it suits you and at the most convenient time.

After payment and registration, you will receive an email with an access link and a password to enter your personal account, where all the course materials will already be located.

After payment and registration, you will receive an email with an access link and a password to enter your personal account, where all the course materials will already be located.

The course can be paid for with absolutely any bank card Visa, MasterCard, Maestro, Visa Electron.

Yes. To do this, when registering for the course, indicate the email address of the person to whom the gift is intended and he will receive an authorization email and access to his personal account.

You can cancel your subscription inside your Mindcloud.club customer dashboard or send us a message to hello@mindcloud.club and we'll help you to do it.